Switching POS Systems: One Path to Live. Sized to Your Grocery Store.

Vori's implementation typically takes 4 to 6 weeks from kickoff to launch, depending on how quickly required tasks get completed. The timeline follows six steps, starting with an initial call and moving through account setup and training to final launch, and several of those steps run in parallel.

• Vori's process begins with kickoff, confirming your store details and setting your launch timeline.
• A site survey by Vori confirms power, cabling and internet are ready.
• Vori moves your product and vendor data into the system during account setup.
• Data validation lets your team review that information with Vori before launch, fixing anything that needs it.
• Training brings your managers up to speed on Vori's back office before you open.
• Launch day brings it all together, with your team live on Vori at every lane.

Yes, Vori runs the same six steps for every store regardless of size, though how much happens on site changes. Smaller teams typically move through implementation remotely and quickly, growing stores need more coordination but stay on the same predictable timeline, and complex operations get an on-site survey, dedicated training and a hands-on launch.

Vori requires a minimum of 25 Mbps upload and download speed, an open port on your internet modem and working WiFi for administrative tasks. Cabling needs to be completed and terminated at each lane and access point, with dedicated power available at every checkout station. A Vori technician verifies all of this during your site survey before hardware goes in.

Vori trains your cashiers on the actual registers with full-day, hands-on support at every lane on launch day. Managers also get back-office training about a week beforehand, and a train-the-trainer component lets your front-end managers teach additional cashiers going forward. Extra sessions cover modules like promotions, loyalty and inventory.

Vori's support team answers calls with a real person, not a ticket queue, during support hours of 8am ET to 7pm PT on weekdays and 8am to 5pm PT on weekends. New stores get extra help during their first 90 days from a team that works only with new stores, and a searchable help center is also available.